*mode geram*

ooo..yes!! am pretty upset with TM Point Cyberjaya today, especially the guy yang called me up tu la.. luckily you're not in front of me la man.. or else, free-free je dapat amukan puaka dari aku (maklumla.. sejak kahwin mak makin garang nyah)..

The story macam ni la.. i overlooked my streamyx bill, so, ade the month tu tak bayar, jadi outstanding la kan.. ok, i understand that. So, i found the bill, and pagi-pagi lagi datang office, i terus pegi bayar la the bill kat menara TM punya TM point ni. Alaaa..sebulan je pun outstandingnya.. bukan setahun...

Then, around 12pm camtu, the guy called me la.. and asked, who is Mr.Marzuki Abdullah and i was like ???? that's my apak and apa kena mengena dengan aku??.. eyh, susahla nak explain like this, to make it easier, below is the conversation between me and Mr.T tu la ye..

Me : Hello??

Mr.T : Hello, saya dari TM Cyberjaya, boleh saya tahu siapa En.Marzuki Abdullah? (without telling his name)

Me : ??? (amboi mamat ni, CSI ke?) En.Marzuki? Ayah saya la.. kenapa??

Mr.T : Ok, saya nak bagitahu, bill telefon ada outstanding of RM78.11, dan sila buat pembayaran secepat mungkin ye.

Me : ???? what do you mean outstanding? saya dah settlekan semua bill pagi tadi.

Mr.T : Dah settlekan? berapa awak bayar?

Me : RM145.11 la.. yang tertunggak RM78.11 and current charge.

Mr.T : ok.. kat mana bayar tu?

Me : ??? (u can retrieve all the info pe?) Menara TM.

Mr.T : Oooo..ye..ye..ok.. terima kasih.

Me : ???? (what the f%&k!)

Memang la if baca from the conversation apala sangat kan.. tapi, on the customer side, i agak bengang jugak. Yela.. you as a customer service people, nak tanya customer, ask in a proper way la.. gaya bahasa tu kasi lawa sikit la..

and another thing, setiap customer service people, they are able to retrieve all customer's info from their system.. from A - Z.. so, there is no single reason why you have to call up the customer just because to ask whether do they have paid? how much they pay? where and when and etc. Everything is on your fingertips and that's why i sangat tak boleh terima kenapa the guy kena call me up!

Furthermore, before you nak call the customer, you kena check dulu the account.. bukan call dulu then baru terhegeh-hegeh nak check account. Huh..bodoh ke bangang??

haih.. donia..donia..

So, at the end of the day, tak pasal-pasal the guy dapat nama timangan from me, which is Mr.T.. as in MR.TAIK!!!

whoaaa... i'm in office actually right now.. and i have about 40 minutes to go before i can call it a day. But, i can see that my tanduk setan dah keluar agak tinggi jugak.. so, i rasa i nak blah sekarang jugak. Hopefully tak kantoi with my apak la.. ngeh..ngeh..ngeh.. no way la kan.. i'm in menara TM.. my apak is in Menara Annexe 1.. ala.. located next to Menara TM je pun (macam jauh je cakap..huhuhu) .. But at least the probability of terserempak with him is very low la kan.. but next year, my apak punya department will permenantly move back to level 9 menara TM, so, rasanya, not so high risk jugak, medium la maybe.. because, my office is in level 54.. and he's going to be in level 9, so, definitely we are using different lift la.. heheheheh... i loike..

eyh..ok la.. i got to go now.. nak balik la... bosan.. daaaa...

to its end..

Today is 3rd of December in the year of 2009. Can’t believe that the year of 2009 is almost to its end and 2010 is on the way to rise and shine up, and it will be the beginning of my so-called new life. Is that my new ‘azam’ for next year?. It could be possible thus I really am seriously looking forward to change my life to the better.


I just had started my career as an Assistant Manager Business Operation 4, Global Alliance with TM Global on the 1st of December 2009, which falls exactly on my mother’s birthday. And I believe that it could be the priceless gift for my awesome mother. I’m definitely grateful to god for giving me the chance of making my parents are proud of me which we might not getting the chance all the time because it’s not easy to make people happy. For now on, I’m hoping for something good in future. Success in career, to have kids and happy family, to be a good Muslim and to balance myself, especially when it comes to religious part. I think I should make a move now. I have to move up to another step in order to makes my life fully blessed by God.


hmmm... what else to talk about? I'm currently doing nothing in my office as my manager is somewhere in Cyberjaya right now. Meeting the client. And tomorrow i'll be in Menara TM for the whole day. Totally running out of ideas what will be next tomorrow. Hopefully there's something for me to learn. At least i can have a iew of my job responsibilities and able to understand every single things that have been raised up during the meeting. If tak, melopong je.. hehe..


Anyway, another 30 minutes to go, and as i cna see outside, its going to rain in any minutes now. Luckily i have my umbrella with me. Yeah.. going to walk to my car all over from the Plaza VADS carrying 2 laptop!! hah! they should inform me earlier about giving me the laptop so that will not bring my own! and now see what happen???!!! senget my bahu!!


think i got to go now. Will be contibue soon.